Times are tough but for the small business owner, the pressure to stay in the black is exponentially more difficult. The tiniest of blunders in business practice can become costly and catastrophic. Not paying attention to shipping returns to customers is one of the most commonly overlooked mistakes that have the power to completely [...]
Late package deliveries can give your customers a negative impression of your business. Fortunately, there is a solution that can get the refunds you’re due for late deliveries, while also identifying steps in your shipping process that can be improved to increase efficiency. […]
If your business ships a high volume of parcels, chances are you have a long-standing relationship with FedEx or UPS. While both value customer retention and efficiency, they depend entirely on people executing their job at a high level. Of course, we all know humans make mistakes – even the most efficient processes and operations [...]
We all know shipments come in various shapes, sizes and of course weights. To establish fair measures and standardize pricing, the National Motor Freight Traffic Association (NMFTA) created a freight classification system used for all types of commodities. […]
When it comes to paying bills, no one likes paying more than they should. Your freight bills should be no exception, as transportation costs average around 10% of an organization’s expenses. At Refund Logistics, we typically find over 20,000 errors a week processing over 4 million, which means trusting the accuracy of carrier billing [...]
Truckload rates are skyrocketing and capacity is tightening. In typical supply and demand fashion, as demand rises – so will costs. LTL carriers are leveraging market conditions and benefiting from TL carriers rejecting lighter loads. What does this mean for businesses who ship less frequently or have smaller volumes? Considering all factors, shippers may [...]
While surcharges seem insignificant individually, they quickly add up. Initially it looks like just a few dollars here and there, but for FedEx customers, 28% of business shipping charges are surcharges, according to a recent report by Shipware. It is critical that any business shipping packages understand which surcharges to look out for, and how [...]
If you’ve been with your shipping company, where it’s FedEx or UPS, for a while, chances are you’re not getting the best rates. But you can change that if you’re willing to engage and price quote their competitor, even if you’re not sure you’d be willing to switch! […]
We're all probably familiar with the saying "I feel like I've been robbed blind." Well, unfortunately there are a lot of businesses, including government agencies, saying this throughout the U.S. again this year, and not just for the first time, but for the second time this year! UPS has agreed to a $4.2 million settlement- [...]
Did you know that when you go to one of the major shipping companies like UPS or FedEx, they guarantee that your package will get to its destination on time or your money back? This incredibly generous guarantee applies to almost every single major shipping service company but let's be completely honest with ourselves When [...]
