Privacy Policy

Refund Logistics LLC (“Refund Logistics”) respects the privacy of its customers and other users of its website (the “Site”). This Privacy Policy explains how Refund Logistics collects the personal and business information of its customers and other users of the Site and/or its services (collectively, “Users”), how Refund Logistics handles and protects that information, and what Users can do to help protect that information. Refund Logistics may change this Privacy Policy from time to time to accurately reflect how Refund Logistics gathers and manages User information. All changes to this Privacy Policy are effective upon posting to the Site without notice.

Collection of Information

To effectively operate the Site and provide services to its Users, Refund Logistics collects and uses personally identifiable information. This personally identifiable information may include the User’s name, e-mail address, mailing address, telephone number and fax number (“Personal Information”). Refund Logistics also collects information regarding the shipping account log-in information and shipping practices of the User, but limits collection, use and disclosure of such information to what is minimally necessary to provide the services subscribe to by the User.

In addition, the Site automatically collects anonymous information about Users. For example, the Site automatically gathers a User’s Internet Protocol address, which Internet Service Provider the User utilizes, statistics about how Users navigate through and use the Site, and information gathered through the use of “cookies.” A “cookie” is a piece of data stored on the User’s computer tied to information about the User. Refund Logistics uses cookies to help Refund Logistics understand how Users choose the Site, and to know when Users have accessed the Site from a paid advertiser, an affiliate website, or a strategic partner website. Refund Logistics also compiles statistics that track the usage of the Site. These statistics are used for internal purposes only and contain no Personal Information.

Solely for the purposes of confirming valid traffic from certain pay-per-click search engines, IP addresses for such Users are monitored, and may be compared to the records of that search engine.

How Refund Logistics Protects and Uses Personal Information

All Personal Information submitted by Users on the Site is encrypted with secure server software to protect it from unauthorized access. Refund Logistics works to protect the security of Personal Information during transmission by using Secure Sockets Layer (SSL) software to encrypt the information that is transmitted.

Refund Logistics uses the Personal Information of a User to provide services to the User, and to respond to customer service or support questions. Refund Logistics has appropriate security measures in place within its database and physical facilities to protect against the loss, misuse, or alteration of information that has been collected on the Site. These measures include limiting the number of people who have physical access to Refund Logistics database servers, as well as electronic security systems and password protections which guard against unauthorized access.

Refund Logistics may utilize e-mail to communicate with Users regarding the services. Refund Logistics may also occasionally use a User’s Personal Information to notify the User of Refund Logistics services and special offers via periodic mailings or e-mail updates. Customers may opt-out of these communications.

In the event Refund Logistics goes through a business transition, such as a merger or an acquisition of its equity interests or assets, the Personal Information of Refund Logistics Users will, in most instances, be part of the assets transferred.

Third Party Websites

Refund Logistics may maintain links to other websites on the Site. If a User chooses to visit other websites from the Site, Refund Logistics will not be responsible for the privacy practices or content of those other websites.

Legal Compliance

Although Refund Logistics makes every effort to preserve User privacy, Refund Logistics may need to disclose or provide access to Personal Information if Refund Logistics has a good faith belief that such action is necessary to comply with the law, such as in connection with a judicial proceeding, court order or legal process.

Contact Information

Users that have any questions or suggestions regarding this Privacy Policy should contact Refund Logistics by phone at (281) 404-4800 or by email at legal@RefundLogistics.com