What Happens If FedEx/UPS Do Not Deliver On Time?

Late package deliveries can give your customers a negative impression of your business. Fortunately, there is a solution that can get the refunds you’re due for late deliveries, while also identifying steps in your shipping process that can be improved to increase efficiency.

All ground and express packages are guaranteed to arrive on time. If they are late, the shipping cost is supposed to be refunded. Unfortunately, it is incumbent upon you to recognize that a package is late AND request the refund. Someone in your organization must determine which packages are late, AND request a refund within 15 days of the originally scheduled delivery date!  It is not easy.

If you determine that a package was delivered late, you can submit your refund request via phone or through the carrier’s online Billing Center. Though it is a time-consuming process.

If the carrier approves your refund, they’ll credit or refund the transportation charges for each such shipment to the payer, and the credit will appear on their next invoice. It can be incredibly taxing to review all of your shipments and submit individual reports for each late shipment. That’s where partnering with an expert parcel audit company, like Refund Logistics, has an advantage.

While submitting a one-time request for a refund isn’t difficult, it quickly becomes tedious. Filtering out late packages from on-time deliveries and determining which shipments you should actually be pursuing for refunds is a big job. If your company is regularly shipping all over the Country, keeping up with this will become a full-time job for someone in your organization.  Performing this task manually will, at best, produce mediocre results.

Refund Logistics uses proprietary technology that reviews your FedEx and UPS invoices weekly.  We automatically monitor your shipments and submit your refund request on your behalf—freeing up your time and reducing your shipping budget by getting the refunds that you are due.

After your refunds are processed, the funds are credited directly to your carrier account, and show up on the next carrier invoice.

Let Refund Logistics monitor all your shipments. Contact us and start saving today!

With no sign-up costs, set-up fees or recurring monthly charges, you can start lowering your business expenses instantly and painlessly with Refund Logistics full-service parcel auditing.