If your business ships a high volume of parcels, chances are you have a long-standing relationship with FedEx or UPS. While both value customer retention and efficiency, they depend entirely on people executing their job at a high level. Of course, we all know humans make mistakes – even the most efficient processes and operations have to allow for contingencies in every industry.

This is why FedEx and UPS, as well as most other shipping companies, have refund policies and claims processes. Though the problem is that the process to file for refunds can be cumbersome for a business owner and uneconomical. More often than not, the cost to file the claim, track the process, and receive the funds is not worth the personnel time and expense.

It doesn’t have to be that way! Here are 4 reasons you should hire parcel refund claims expert to do it for you: 

  1. Recover Money You Don’t Know You’re  Owed
    If you are regularly shipping packages, your primary concern is taking care of your customers as best you can. For some businesses, just getting the package there may be more important than getting it there on time, but that doesn’t mean, however, that you are not entitled to a refund for the parcel service’s failure. If it was once or twice per year, that refund may not make a financial impact, but the truth is many shippers might be leaving, and losing, refunds on hundreds of packages each year. That adds up quickly and represents money that is yours!

  2. Take Advantage of the New Technology!
    When you file for a parcel service failure refund claim on your own, it is a tedious manual process. For businesses, pulling a key shipping person from their regular duties just doesn’t make sense sometimes. But a claims expert, like Refund Logistics, has access to new technology that automates this process and brings scale to the task that justifies the time and money spent. Freeing you to focus on your business, while we handle your parcel refund. More often than not, this one revelation makes the decision to outsource worth it.
  3. Our Invoice is 100% Contingent on Refund—No Refund? No Invoice!
    With any business, spending money to bring on another vendor is always a critical, serious calculation. Though in this case, bringing on a partner like Refund Logistics is a straightforward one when considering cost. You only pay a percentage of the refund dollars collected. If there are no refunds coming your way, you don’t have any expenses at all! That’s right, no monthly charges, no setup fees or hidden costs. The expense is only contingent on whether the vendor can collect from the parcel carrier. This makes the financial decision an easy one.
  4. Does NOT Disrupt Your Business
    As business owners, we know deciding to bring on an outsourced partner can sometimes tap your personnel resources that really don’t have the time. However,with Refund Logistics, this process can take place completely outside your regular course of business operations. Our work happens behind the scenes, not disruptive and most important a complement to your team and business at large.

 

Bringing on a partner to execute the parcel refund process is really a straightforward decision and process that will start saving you money quickly. If you ship a substantial amount of parcels in your business, this option needs to come to the forefront of your new business strategies and costs saving measures.

Want to know more about automated parcel refund services? Contact Refund Logistics and we’ll explain how we’ll integrate with your team to start saving you money today!