Times are tough but for the small business owner, the pressure to stay in the black is exponentially more difficult. The tiniest of blunders in business practice can become costly and catastrophic. Not paying attention to shipping returns to customers is one of the most commonly overlooked mistakes that have the power to completely [...]
Securing refunds are a hassle and many times the only way to satisfy an unhappy customer. When it comes to shipping, refunds can be expensive. We can help you keep your customer's loyalty AND reduce some of those expenditures during the refund process. It's complicated stuff. We know. For instance, both FedEx and UPS [...]
Shipping for any business, large or small, can be a huge expense each year. No business should be spending more than they have to, so here are a few tips to help you save money on your shipping expenses and cut shipping costs. 1. Talk to Your Shipping Provider Once you've chosen your shipping [...]
The following changes will take effect on December 24, 2017. The rates for UPS® Ground, UPS Air and International services, as well as UPS Air Freight rates within and between the U.S., Canada and Puerto Rico, will increase an average net 4.9%. The dimensional weight divisor for packages less than or equal to one cubic foot [...]
The microchip has brought instant gratification to nearly all areas of human endeavor. Parcel shipping is no exception. The percentage of e-commerce parcels sent in an expedited fashion vs. conventional ground delivery is growing. As consumer demand for increasingly immediate customer service continues to grow, parcel carriers are experimenting with new ways of delivering [...]
Now that you’re accustomed to Dimensional Weight pricing, the carriers are raising the price – by 20% in most cases. In January, both FedEx and UPS changed the Dimensional Weight (DIM) divisor for US domestic service packages from 166 to 139. Since 2016, all packages are priced by multiplying the length x width x [...]
Have you ever booked a hotel room for $150 that cost $190 due to all of the local fees and taxes? Unpleasant surprises like this are a major component of your parcel shipping invoices, as well. Look closely. A $15 parcel shipment can turn into $37 by the time it shows up on your [...]
We're all probably familiar with the saying "I feel like I've been robbed blind." Well, unfortunately there are a lot of businesses, including government agencies, saying this throughout the U.S. again this year, and not just for the first time, but for the second time this year! UPS has agreed to a $4.2 million settlement- [...]
Are you shipping internationally this summer? International shipping means you must have accurate and complete documentation. Dotting your I's and crossing your T's has never been more crucial. From the ever-changing government regulations and customs issues: from delaying of shipments and preventing shipment from reaching its destination, there are a lot of variables in [...]
News broke this week that shipping giant UPS contacted dozens of retailers informing them that it plans to put an end to the discounts on oversized packages this holiday season. For some of these retailers, the termination of this discount won't be just for the holiday season but will remain all year long. What [...]
